DGS Web Hosting FAQs

How to set up an email account.

Once you have requested an email address, you need to configure your email software to use it. The following is an explanation of set up procedures for the current version (5.0) of Microsoft Outlook Express for Macintosh. Windows® versions are similar, except that users will move through a single-entry “Wizard” screen at each point. Call us at (310) 391-5275 if you need more help.

  1. If you have not done so, request a new email address for your server.
     
  2. Open your email program. In Outlook Express, look for the TOOLS menu on the menu bar, and scroll down to the menu item ACCOUNTS.

    The Tools palette and Accounts menu item
     
  3. Click on the button NEW to create a new address The default selection is to add a POP account. Click OK to continue.

    The make new account button
     
  4. You will see an EDIT ACCOUNT entry box with some data fields.
     
    The edit account window with account name 
     
    You should enter information in this order. Account name: enter a brief descriptive term, such as “Sarah's email account” to identify the new account. Be sure that the check box below the account name is marked or you will not automatically receive your emails.
      
  5. Below this are the actual set-up fields.
     
    Filling out Edit Account window
     
    Under
    PERSONAL INFORMATION, you should enter the following information:

    In the name field, you should enter your full name;
    In the e-mail address field, enter the new complete email address, so people will know who you are when they receive an email from you, and can reply to it.
     
    Under
    RECEIVING MAIL, you should enter the following information:
     
    In the account ID field, you should enter the email ID you chose. If, as in the example, your email ID is jim201, you would enter that ID here.
    In the POP server field, you should enter your web site domain name; if your site is named www.website.com, then you would enter website.com.
    In the save password field, you should enter your selected password. If you do not want to re-type your password each time your mail is downloaded, check the box next to save password.

    Under
    SENDING MAIL, you should enter the following information:
     
    In the SMTP server field, you should enter your web site domain name as above.
      
  6. There are a few options you may want to enable. Click on the OPTIONS tab to view them.
     
    Edit Accounts options window 
     
    Many viruses that infect computers, particularly PCs, are distributed via attachments to your email. Most of these attachments are small computer programs themselves, and some are fairly large. You have the option to inhibit downloading of large email attachments, which not only makes email reception a lot faster, but allows you to review incoming mail and decide whether you really want to download an attached file. Once you decide an attachment is safe, you can click on a button to continue the download the next time you receive email from the server.
     
    To enable this feature, check the box as indicated above.
     
    Options messages on server window
     
    If you receive mail in two places (if, for example, you receive business mail at your office and also on vacation on a laptop), you can set your email account to keep messages on the server, as shown above. This lets you retrieve mail using both computers. You would also want to check the box that deletes email from whichever is the primary computer, so that you do not keep the email on the server permanently.
     
  7. When you are finished, click OK. If this will be your new primary email address, click on the description title, and click on the button MAKE DEFAULT. This will make the email address you added the first choice for your outbound emails (see below for more on this).
     
    Making new default email account
     
  8. You are now ready to receive and send emails.
     
    Changing default outbound email address
     
    If you have several email accounts, you can select the account that will be displayed in your outbound message. After you create a new message, click on the
    FROM BUTTON and a pop-out window will show all of the email accounts you have set up. Click on the account that relates to your message, and continue to complete your email. The message will be "from" that account.

That’s it! You have created a new email address.


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