WEB MEMBERSHIP FAQ Q: What do I see if I join? A: You will have full access to hundreds of video clips, thousands of photo sets, and live video streaming. Plus, you can see exclusive web content that's too hot for any of our regular video titles! Membership is a great deal. Click here to join now. Q: How do I cancel my WEBSITE membership online? A: Visit http://tours.girlsgonewild.com/support.php and click 'Cancel Membership' or send an e-mail to WebSupport@GirlsGoneWild.com. (Website membership only, not video subscriptions.) Q: I forgot my password, how do I get it? A: Visit http://tours.girlsgonewild.com/support.php and click 'Lost Password' or send an e-mail to WebSupport@GirlsGoneWild.com. Q: My question about Membership is not listed here, what should I do? A: Send an email to WebSupport@GirlsGoneWild.com and send us your question in detail. VIDEO AND DVD ORDERING HELP Q: What is the delivery time on orders? A: Delivery time is 1 to 3 weeks from the date the order is processed. Priority shipping is normally 2 to 3 business days from the date the order is processed. Q: I have a problem with my order, who should I contact? A: By Email...  a) For Status  b) For Cancellations  c) For Refunds  d) For All Other Q: How do I reach customer service if I have a problem with my order or just a concern in general? A: You may call (800) 591-2246 or send a written correspondence to: GGW Video, P.O. Box 150, Hollywood, CA 90078 Q: Can I order by Check or Money Order? A: Yes. Please call 1-800-609-0361 for more information. Q: What number do I use to place a phone order? A: 1-800-609-0361 (orders only) Q: How are the orders packed for shipment? A: VERY discreetly in a brown box with a white label. No logos or images! Packages are shipped from Southern California. Q: What is the name that will show on my credit card statement? A: GGW Video. Q: How long will it take to receive a credit on a return? A: Returns are processed on a daily basis, however, your bank may take up to 30 days to post the credit to your account. Q: What address do I use to return Videos or DVDs? A: GGW Video, P.O. Box 10100, Van Nuys, CA 91410 Q: How are orders shipped? A: All orders are shipped by U.S. Mail. Orders shipped to Canada are delivered Canada Post. CLUB AND EVENT BOOKINGS Q: Want to bring the GGW Crew to your Party? A: Would you like the Girls Gone Wild Rock Star bus and camera crew to come to your club, frat party, or special event? We are planning our tours now, and we want to bring the excitement to you! Please contact our booking department for more information. Email: ryans@mantraent.com Or call 310-566-1825 and ask for BOOKING.